In Massachusetts, domestic workers and employers learn to resolve disputes through mediation, instead of in court. Shannon Mullen reports.
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Shannon Mullen is a film producer and a freelance journalist based in New England, where she files news and feature stories from around the region for National Public Radio’s flagship programs, including Morning Edition and All Things Considered, as well as American Public Media’s Marketplace. Her work has also been published in Edible Boston, Boston Magazine, the Boston Globe Magazine and New Hampshire Magazine.